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Increasing Activation and Engagement for Bayzat Health App

Problem Statement

    Low activation rates and poor engagement metrics (DAU, MAU) hindered the product's growth and user retention.

Action

  • Conducted user surveys and A/B testing to identify pain points.

  • Implemented targeted email and in-app notification campaigns.

  • Launched a referral program with incentives.

Key Takeaway

  • Understanding user psychology in industries where products are seen as necessities is crucial for designing effective engagement strategies. 

  • Continuous testing and iteration can uncover valuable insights to improve user activation. 

  • Referral programs with the right incentives can drive significant user growth.

Challenges

  • Identifying key barriers to user activation.

  • Engaging users in an industry where insurance is a necessity but not a priority for daily engagement.

  • Measuring and analyzing user behavior data.

Result

  • Increased user activation by 25%. 

  • Boosted DAU and MAU by 30%. 

  • Enhanced overall user engagement and retention.

Product Skills

  • User research and analytics.

  •  A/B testing and experimentation. 

  • Email and notification campaign management. 

  • Referral program design and implementation.

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